Reference

Your Legal Terms At 7cups

7cups keeps account terms, privacy rights, cookie choices, and wallet record rules in one legal area so you can read them before you open your account.

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7cups Your Legal Terms At 7cups
CONTACT ROUTES

Legal Contact Paths For Your Account

Legal questions often need a clear trail, so we ask you to contact us through the account channel linked to your registered mobile number or email.

Account legal email Write from the email connected to your account when you need terms clarification, a data request, or a record correction. We may ask for matching wallet references before sharing account-specific material.
In-account help desk Use the help area after sign-in for faster legal routing because your account ID, device, and recent payment refs can be attached safely. Do not send passwords, card data, or unrelated screenshots.
Payment record query For UPI, Paytm, or PhonePe legal records, include the transaction ID, date, amount, and account mobile number. We compare those details with wallet logs before we respond with next steps.
DATA RIGHTS

Your Data Rights And Records

We treat legal requests as account-sensitive work, not a general chat. Your identity must be checked before we change personal data, release wallet records, or discuss login history.

Identity checks

Before we act on a legal request, we may ask you to confirm your registered mobile number, email, recent login device, or payment ref. This protects your account from changes requested by another person.

Cookie choices

Cookies help keep sessions active, remember language choices, and detect unsafe access attempts. You can manage browser cookies, but some account areas may need session cookies to complete sign-in and legal verification.

Record retention

Wallet logs, identity checks, and account status events are kept only as long as we need them for legal duties, disputes, security checks, or unresolved requests. Different record groups may have different timeframes.

Correction requests

If your name, mobile number, or email record is wrong, contact us through the verified account channel. We will explain what proof is needed and whether a wallet or tax record can be amended.

Access controls

Account data is limited to teams that need it for legal, payment, security, or service reasons. We use role-based access and review sensitive actions when a request involves wallet history or identity material.

Lawful disclosure

We may share account records when required by a valid legal order, payment partner process, tax duty, or safety investigation. Where allowed, we keep a record of what was shared and why.

Legal Questions Before You Join

These answers explain how we handle common legal requests linked to your account, wallet, data, and access. They are written for India in practical language so you can decide what to check before you join or continue using your account. If your issue involves a court order, tax matter, or location rule, use the contact route above and include only relevant account details.

Your account is governed by the terms shown on our site when you join and by later changes notified through the account or legal page. Access and eligibility depend on local law where local law permits.

Yes. Contact us from your registered email or signed-in help area and ask for an account data copy. We will verify your identity first, then explain the format, scope, and expected response steps.

We use payment refs to match deposits, withdrawals, disputes, refunds, and wallet balance checks with your account. These records may also be needed for tax, audit, security, or payment partner processes.

If a location rule or legal requirement affects your account, we may restrict access, request documents, or close account features. Any access or eligibility decision depends on local law and is available where local law permits.

You can request corrections for personal details by contacting us through a verified channel. We may need proof before changing name, mobile number, email, or payment records, especially where wallet history is involved.

Retention depends on the record type and the reason it is held. Some logs may be kept for security or disputes, while wallet and identity records may be retained for legal or tax duties.

Send legal notice queries through the account email or signed-in help area, with your account ID and relevant dates. Do not include passwords. We will route the request to the team handling legal records.

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