Reference

How Your Privacy Works at 7cups

7cups keeps your account, wallet and lobby data in one Privacy Policy, including records linked with Roulette, Spaceman, UPI, Paytm and PhonePe.

Account dataWallet recordsCookie choicesSupport requests
7cups How Your Privacy Works at 7cups
PRIVACY HELP

Contact Us About Your Privacy

Privacy requests should reach the right team without exposing more data than needed. Use your registered email when you write to us, include your account name if you have one, and never…

Privacy email Send data access, correction, deletion or consent questions to our privacy inbox. We use your registered email to match the request, then reply with the next step and any identity check needed.
Account help chat If you are already signed in, use account help for privacy questions tied to wallet records, game-session logs or device access. The chat team can route your case without asking for full payment secrets.
Security report Tell us quickly if you see an unknown login, changed phone number or withdrawal request you did not make. We can restrict sensitive actions while we check the account and contact trail.
DATA CONTROLS

Controls We Apply to Data

Our privacy work covers the full account path: registration, sign-in, game access, wallet activity, support conversations and deletion requests.

Collection scope

We collect account details, age and identity checks where required, contact data, device signals, lobby activity and wallet records. We do not ask for your UPI PIN, Paytm password or PhonePe password.

Cookie choices

Cookies help remember your session, language, device and basic security state. You can clear browser cookies, but some account functions may need fresh login or another verification step after that.

Security checks

We use login alerts, device checks, limited staff access and transaction matching to reduce account misuse. If a privacy request could expose sensitive data, we ask for proof before acting.

Retention windows

Wallet references, identity checks and dispute records may be kept while legal duties, tax checks, fraud checks or payment partner rules require them. Other data is removed or anonymised when no longer needed.

Access requests

You can ask for a copy of account data we hold about you, subject to identity checks and legal limits. We explain what can be shared and what must stay restricted.

Correction requests

If your email, phone number or profile details are wrong, ask us to correct them. For wallet and verification records, we may need proof before we change stored account data.

Privacy Questions Before You Join

These answers explain how the Privacy Policy applies when you create an account, use UPI or wallet services, open games such as Roulette or Crash X, and contact support. They focus on data rights, retention, cookies, security and contact routes, so you know what happens before you share personal details with us.

We collect details needed to create and protect your account, such as name, contact details, login records, device signals and verification data where required. Wallet records are added when you use UPI, Paytm or PhonePe.

Payment references help us match deposits, withdrawal requests, refunds and disputes to the correct account. We store reference IDs and status data, not your UPI PIN, Paytm password or PhonePe login password.

Yes, you can contact us from your registered email and ask for a copy of account data linked to you. We may verify identity first and may withhold data that law prevents us from sharing.

Cookies help keep you signed in, remember basic settings and support account security checks. You can clear them in your browser, but some wallet or lobby actions may ask you to sign in again.

We keep data only as long as needed for account operation, legal duties, payment checks, dispute handling and security. When a record is no longer needed, we delete it or anonymise it where possible.

Only staff who need the request to answer, verify or action it can access the case. We limit internal access, keep records of handling, and avoid asking for payment secrets in support conversations.

Yes. Access and eligibility depend on local law and are available where local law permits. Data may also be kept or restricted when local duties, payment partner rules or valid legal requests require it.